(cleaning up old drafts; this experience is from last December)
I was largely happy with my old phone, a Moto x4, except for feeling the constant need to clear space (it was 32GB).
Made an order through Google Fi. Order was initially shipped to an address that I've never shipped a phone to, b/c of some hiccup in Google Pay. The Google ecosystem needs to be a little clearer that all orders ultimately go through Google Store and paid/shipped through Google Pay, regardless of where the order was made. Support was able to fix the issue, but here again Google's ecosystem was unclear. Google Support kicked me to Google Fi-specific support, who helped to get the order rerouted to the correct address, even though it was a problem with Google Pay. All's well that ends well, but this was a more stressful experience than it needed to be.
(Nine months later)
The Pixel 5a is vastly superior in every respect. It is a little taller than the Moto x4, so it doesn't fit in pockets quite as easily, and I couldn't swap over the case, but it has held up well without one, and attaching a popsocket means I feel confident it won't slip out of my hand.
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